careers

 

We always have an eye out for friendly and outgoing individuals to join our team! If you're looking for full or part-time employment in a positive work environment Momease Baby Boutique may be the right opportunity for you. 

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To apply, please email your RESUME and a DETAILED COVER LETTER to admin@momease.ca ATTN: Lyra.

Please note that incomplete applications will unfortunately not be considered - make sure to submit your COVER LETTER and let us know why you want to join our team at Momease!

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Spring 2024

Customer Service & Sales Associate

Momease Baby Boutique is looking to welcome a new Customer Service & Sales Associate to our team. Our ideal candidate will bring their proven experience in retail, along with a passion for delivering outstanding customer service. Please note that only candidates who submit their application with a detailed cover letter will be considered for this position - please browse our website or social media pages & let us know why you'd like to work with us at Momease!

Do amazing baby & parenting products fuel YOUR fire? Have you got that extra spark for providing superior customer service? If so then this may be the career opportunity for you! Please see our full job posting below for more information & for details on how to apply.

Who we are:

Momease Baby Boutique is an inviting & intimate retail store that specializes in innovative & functional baby gear & parenting accessories. We carry a range of unique products from the best brands to help our customers "parent with style and ease." We’re a small team that prides ourselves on carrying great products & delivering the best customer service possible. Our goal each & every time a customer walks into our store is to deliver an experience that they will tell their friends about & that will make them want to visit Momease Baby Boutique again soon!

What we're looking for:

We are looking for an experienced & reliable Customer Service & Sales Associate to join our team on a part time basis working 3 to 4 days per week (Fridays, Saturdays and Sundays, with the option to add Wednesdays for the right candidate).

Our ideal candidate will demonstrate the following:

  • A genuine interest in the products we carry & passion for parenting & babies.
  • An outgoing, friendly personality & positive attitude.
  • A desire to deliver a strong customer experience that exceeds expectations every time.
  • An ability to engage customers in meaningful conversations to uncover needs & recommend suitable products.
  • A high level of motivation & a proactive, “get the job done” attitude.
  • A heightened attention to detail & the ability to work efficiently under pressure.
  • A willingness to work both autonomously & with a team.
  • Previous experience working with children or families would be an asset for crossover work in The Meet Up play space/event place on-site.

What the job involves:

As a small team we need someone who can do a little bit of everything. Here are some of the key accountabilities of a Customer Service/Sales Associate at Momease:

  • Weekday and weekend work with a regular schedule.
  • Answer customer inquiries & help make product selections.
  • Accurately scan items for purchase & process payments, as well as refunds or exchanges using a POS system.
  • Process pre-orders and special orders on an as-needed basis.
  • Accurately process new inventory & maintain sales floor product levels.
  • Re-stock & neatly arrange product on the shelves.
  • Maintain storefront, The Meet Up play space & backroom cleanliness, helping to keep the store looking great at all times.
  • Assist with setup & cleanup for birthday parties & special events at The Meet Up.
  • Create & take advantage of new learning opportunities.
  • Open & close the store, including cashing out & locking up.
  • Maintain a safe store environment.

What you'll get:

  • A fun, supportive environment.
  • A competitive wage starting at $20 per hour (based on experience), with regular performance-linked wage increase opportunities.
  • An employee discount.
  • Extended Health and Dental Benefits for qualifying employees.

Minimum Experience and Education Requirements:

  • A minimum of 2 years experience in a retail sales, with a minimum of 1 year in customer service.
  • High School Diploma or equivalent.

Schedule Requirements:

  • Ability to work a regular, part time, 3 to 4 day per week schedule to meet the needs of the business, including weekends.
  • Ability to work independently in the store, as well as with colleagues.

Physical Requirements:

  • Ability to safely lift & carry 50 lbs.
  • Ability to walk & stand for 8 hours per day.

How you can apply:
Please EMAIL a current RESUME (with references) & a DETAILED COVER LETTER to ATTN: Lyra. Applications without cover letters will not be considered - please tell us WHY you want to join our team in particular! We thank all applicants for their interest; however only those selected for an interview will be contacted.

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