careers

We always have an eye out for friendly and outgoing individuals to join our team! If you're looking for full or part-time employment in a positive work environment Momease Baby Boutique may be the right opportunity for you. 

To apply, please email your resume and cover letter to people@momease.ca

Summer 2017: Full-Time Assistant Manager/Retail Sales Associate at Momease Baby Boutique on Hillside Avenue

Momease Baby Boutique is looking to welcome a new full-time employee to our team!
Our ideal candidate will bring their proven experience in retail & their passion for
delivering outstanding customer service. Do amazing baby & parenting products fuel
YOUR fire? If so then this may be the career opportunity for you! Please see our full job
posting below for more information & for details on how to apply.

Who we are:

Momease Baby Boutique is an inviting & intimate retail store that specializes in
innovative & functional baby gear & parenting accessories. We carry a range of unique products from the best brands to help our customers "parent with style & ease."

We're a small team that prides ourselves on carrying great products & delivering the best customer service possible. Our goal each & every time a customer walks into our store
is to deliver an experience that they will tell their friends about & that will make them
want to visit Momease Baby Boutique again soon!


What we're looking for:

As a growing business we're looking for an EXPERIENCED & RELIABLE Assistant
Manager/ Customer Service Manager to join our team on a full-time basis. The ideal
candidate will demonstrate the following:

*A genuine interest in the products we carry & passion for parenting & babies.
*An outgoing, friendly personality & positive attitude.
*A desire to deliver a strong customer experience that exceeds expectations every time.
*An ability to engage customers in meaningful conversations to uncover needs &
recommend suitable products.
*A high level of motivation & a proactive, "get the job done" attitude.
*A heightened attention to detail & the ability to work efficiently under pressure.
*A willingness to work both autonomously & as a team.
*A long-term commitment to the business.


What the job involves:

As Assistant Manager, you will be supporting the Owner & General Manager in the
store’s daily operations, looking after whatever needs may arise. This will include the
following:

*Answer customer inquiries & help make product selections.
*Accurately scan items for purchase & process payments, as well as refunds or
exchanges using a POS system.
*Maintain sales floor product levels.
*Re-stock & neatly arrange product on the shelves.
*Maintain storefront & backroom cleanliness & keep store looking great at all times.
*Create & take advantage of new learning opportunities.
*Open & close the store, including cashing out & locking up.
*Maintain a safe store environment.
*Perform store open & close procedures; overseeing & prioritizing daily tasks.
*Deliver outstanding customer service by actively identifying opportunities to deepen
customer relationships.
*Promote sales by providing customers with thorough product demonstrations &
accurate product knowledge.
*Understand store sales metrics, as well as searching for ways to improve the store’s
overall performance.
*Process special orders on an as-needed basis; know order timelines & estimated
delivery dates.
*Maintain organization of both the Special Order & Customer Inquiries log to ensure that
customers remain informed of delivery timelines &a that follow up is completed where
appropriate in a timely manner.
*Receive & input online & in-store inventory with accuracy & ensure that correct cost & retail pricing is monitored both in the store & on the website.
*Manage spot inventory checks by product brand & updating store owner on a regular
basis to facilitate a more efficient & accurate reorder process.
*Maintain website inventory levels, replenishing when product shipments arrive; creating
website warehouse organizational systems using bins and labels.
*Oversee and enhance the in-store and website Baby Registry process & personalizing
the experience including; scheduling, registry follow-up & customer appreciation.


What you'll get:

*A fun, fast paced environment.
*A competitive wage.
*An employee discount.


Minimum Experience and Education Requirements:

*A minimum of 2 years experience in a retail sales or customer service role.
*Previous experience in a management role would be considered an asset.
*High School Diploma or equivalent.


Schedule Requirements:

*Ability to work a full-time schedule to meet the needs of the business, including
opening & closing shifts, holidays & weekends.
*Flexibility to work in the event of staff absence, illness or vacation leave.
*Ability to work independently in the store, as well as with colleagues.

 

Physical Requirements:

*Ability to safely lift & carry 50 lbs.
*Ability to walk & stand for 8 hours per day.


How you can apply:

Please EMAIL a current RESUME (with references) & a DETAILED COVER LETTER .
We thank all applicants for their interest; however only those selected for an interview
will be contacted.